Privacy Policy - Adelphia Decor LLC
Effective Date: May 15, 2025
This Privacy Policy describes how Adelphia Decor ("we," "us," or "our"), a wedding and event florist and decorator located in New Jersey, collects, uses, and shares personal information of visitors to our website, adelphiadecor.com (the "Website"), and individuals who inquire about our services.
Information We Collect
We collect the following types of personal information:
- Information Collected Automatically from Website Visitors:
- Browsing Data: Your IP address, browser type, operating system, referring URLs, pages visited on our Website, and the dates/times of your access.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, preferences, and device. This helps us personalize your experience, analyze website traffic, and for targeted advertising related to our floral and decor services. You can manage your cookie preferences through your browser settings.
- Device Information: Information about the device you use to access our Website, including device model and unique device identifiers.
- Information You Provide Directly:
- Inquiry Form Information: When you submit an inquiry form about our wedding and event flowers and decor services, you provide your name, email address, phone number, event date, venue, and details about your event needs and preferences.
- Account Information: When you create an account, you may provide your name, email address, password, billing and shipping addresses, and phone number.
- Order Information: When you place an order for our floral or decor services or products, you provide information necessary to process your purchase, including product selections, event dates, venue details, payment details (though we may use third-party payment processors who have their own privacy policies), and shipping or delivery information.
- Communication Information: When you contact us via email, phone, or contact forms, we may collect your name, email address, phone number, and the content of your communication.
- Marketing Preferences: Information about your preferences for receiving marketing communications from us, including updates on our wedding and event services and promotions.
- Reviews and Feedback: Any information you provide when leaving reviews or other feedback on our Website or about our services.
- Consultation Information: If you schedule a consultation, we may collect information discussed during the consultation, such as your vision for your wedding or event, color schemes, and specific floral and decor requests.
How We Use Your Information
We may use your personal information for the following purposes:
- Responding to Inquiries: To contact you regarding your inquiries about our wedding and event flowers and decor services, provide quotes, schedule consultations, and discuss your event needs.
- Order Fulfillment: To process your orders for our floral and decor services or products, arrange for delivery or setup, and provide order updates.
- Website Improvement: To analyze website usage and understand how visitors interested in wedding and event services interact with our site, identify trends, and improve the functionality and content of our Website.
- Marketing Communications: To send you newsletters, promotional emails, and other marketing materials about our floral and decor services, special offers, and upcoming events (where you have opted in or as permitted by law). You can unsubscribe from these communications at any time.
- Account Management: To create and manage your account, and to provide you with access to your order history and account details.
- Customer Service: To respond to your inquiries, provide support related to our floral and decor services, and resolve issues.
- Personalization: To personalize your experience on our Website and tailor our floral and decor suggestions based on your browsing history and expressed preferences.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions and protect the security of our Website and our users.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Service Improvement: To improve our floral design and decor services based on customer feedback and inquiries.
Sharing Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing (these providers have their own privacy policies), delivery and setup services, email marketing platforms, website hosting, data analysis, and customer support. We have contracts with these providers requiring them to protect your information.
- Marketing Partners: We may share anonymized or pseudonymized information with marketing partners for targeted advertising purposes related to our wedding and event services. With your consent, we may also share your email address for specific marketing campaigns.
- Venue and Vendor Partners: If necessary for the execution of your wedding or event, and with your explicit consent, we may share relevant information (e.g., contact person, delivery details) with the venue.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.
Your Rights (Including for Residents of New Jersey)
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information.
- Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: The right to request that we restrict the processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Rights under New Jersey Law: Residents of New Jersey may have specific rights under state law regarding their personal information. We will comply with all applicable New Jersey laws.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you take, e.g., encryption, secure servers, access controls, secure handling of event details]. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your information for order history, customer service related to past events, and legal obligations. For wedding and event inquiries, we typically retain the information for a reasonable period to follow up and for our business records.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Links to Other Websites
Our Website may contain links to third-party websites, such as vendor websites or social media platforms. We are not responsible for the privacy practices or the content of these other websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Adelphia Decor LLC info@adelphiadecor.com